PAP.9.9.050 Accrual of Occurrences
(a) Late Arrival/Leave Early (Tardy). A tardy is defined as not reporting to an assigned workstation at the scheduled time or leaving it early, whether at the beginning of a scheduled shift, the end of a scheduled shift or when returning from breaks. Team members must work a minimum of 50% of their scheduled shift for the late arrival/leave early to be classified as a tardy. Each tardy is counted as one half (0.5) point. If less than 50% of the scheduled shift is worked the late arrival/leave early will result in one (1) point, unless on a holiday which would result in three (3) points.
(b) Absence. An absence is defined as not reporting to any one (1) scheduled shift for any reason.
(c) Points for Full-Day Absences. Each full-day absence, that is not pre-authorized PTO related leave, counts as one (1) point, unless the absence is a holiday or designated special event call-in which will count as three (3) points or a no-call/no-show which will count as four (4) points. Absences of two (2) or more consecutive days will be counted as separate absences and points will be counted accordingly for each day of absence, unless medical certification documentation pursuant to Section PAP.9.7.100(i) of this manual is provided. If medical certification documentation is provided for absences of three (3) days or more, the absence does not accrue any points. This will then be listed as a medical leave of absence for attendance keeping purposes.
(d) Patterned Absence and/or Tardy. A patterned absence/tardy is a minimum of three (3) similar incidents within a six (6) month period. The Human Resource Department will work with the team member's Director to determine if a patterned absence exists. If no resolution to a determination of a patterned absence is agreed upon, then the member of the Executive Management Team that oversees the issuing department shall make the final determination. At least one documented notice must be issued to the team member with the identified pattern of absence and/or tardy prior to implementing this section. Documented patterned absences and/or tardy shall expire at six (6) months from the date the documented notice was given to the Team Member.
(e) Absence Following a Denial of a Request for the Use of PTO Leave. An absence that occurs during a time-period related to a denial of a request for the use of PTO leave shall be counted as double points. Absence pursuant to this section shall be defined as not reporting to any one (1) scheduled shift for any reason.
(f) Absence Following a Denial of a Request for the Scheduled Shift Change. An absence that occurs during a time-period related to a denial of a request for a scheduled shift change shall be counted as double points. Absence pursuant to this section shall be defined as not reporting to any one (1) scheduled shift for any reason.
(g) Holidays. An absence that occurs on a Holiday will be counted as three (3) points.
(h) Designated Special Event. An absence that occurs during a Designated Special Event will be counted as three (3) points.
(i) No Call/No Show.
(1) Team members will have thirty (30) minutes after the start of their shift in which to either report to work or contact their immediate supervisor and the receptionist to report their tardy/absence before they are considered a no call/no show.
(2) It is also considered a "no call-no show" when a team member contacts his/her supervisor and the receptionist and states that he/she will be late and then fails to report for the scheduled shift at the time agreed upon by their supervisor/manager. If no time is agreed upon, they are to report to work within 30 minutes of their original start time.
(3) A first offense for a No Call/No Show will be four (4) points against the team member's attendance record.
(4) A second offense during a twelve (12) month period will result in immediate termination.
(5) Team members on probationary status will be immediately terminated.